Customer Service Awards 2008

Central Services winner, Gene Smith.

Many of you will remember that in 2003 we established the Ron Grant Award for Excellence in Customer Care.  The Award commemorates our outstanding Senior Area Manager, Ron Grant.  The Award has two categories, one for Scheme Managers and one for Central Services staff.

The introduction of the Gober Method (Customer Service Excellence) in 2007 has gone from strength to strength and has continued to enhance our already award winning standards of service.  We received a record number of entries this year and the two successful members of staff received multiple nominations.

We are delighted to tell you that RLHA Group's Board have now decided on the following awards:

Scheme Manager Category
Rob Maskell, Shaftesbury Court

Central Services Category
Gene Smith, Customer Services Administrator (Resales)

Warm congratulations and thanks to Rob and Gene for their outstanding Customer Services on behalf of RLHA Group.